Order Cancellation & Change Policy

At Primewearnow, we understand that you may need to cancel or modify an order after it has been placed. This policy explains when an order can be canceled or changed, the applicable conditions, and the available options.

This policy applies to all products sold on primewearnow.shop, including Women's T-Shirts, Women's Jackets, and Women's Skirts.

Summary

• Orders may be canceled or changed before they enter processing.
• Orders are processed Monday through Friday.
• The daily order cut-off time is 5:00 PM Eastern Time (ET).
• Once an order has entered processing or has been shipped, it cannot be canceled or modified.
• If cancellation is approved, a full refund will be issued to the original payment method.
• Refunds for approved cancellations are processed within 7 business days.
• Customers should contact us as soon as possible if changes are needed.

Order Cancellation

You may request to cancel your order after it has been placed.

Cancellation requests are accepted only if the order has not yet entered the processing stage.

Because orders are prepared quickly, submitting a cancellation request does not guarantee that the order can be canceled.

If your cancellation request is approved:

• The order will be canceled.
• No shipping charges will be incurred.
• A full refund will be issued to your original payment method.

Order Changes

If you need to change your order, please contact us immediately.

You may request changes such as:

• Shipping address
• Recipient name
• Email address
• Phone number
• Product size
• Product color
• Quantity

Requests can only be accommodated before the order enters processing.

After processing has begun, changes are no longer possible.

Processing Schedule

Orders are processed:

• Business Days: Monday – Friday
• Order Cut-Off Time: 5:00 PM Eastern Time (ET)

Orders placed:

• Before 5:00 PM ET on a business day begin processing as soon as possible.
• After 5:00 PM ET, on weekends, or on public holidays begin processing on the next business day.

Once processing begins, the order is prepared for shipment and can no longer be canceled or modified.

Orders That Have Already Shipped

After an order has been shipped:

• Cancellation is no longer available.
• Shipping information cannot be changed.
• Delivery address cannot be changed through our store.

If you no longer wish to keep the product after delivery, you may request a return in accordance with our Return & Refund Policy.

Incorrect Information Submitted

If you notice incorrect information on your order, such as:

• Incorrect shipping address
• Incorrect recipient name
• Incorrect email address
• Incorrect product selection

please contact us immediately.

We will make every reasonable effort to update your order before processing begins.

Cancellation by Primewearnow

We reserve the right to cancel an order if necessary, including but not limited to the following situations:

• Payment authorization fails.
• Incorrect pricing or technical errors occur.
• Products become unavailable.
• Fraudulent or suspicious activity is detected.
• Incorrect customer information prevents fulfillment.
• The order violates our Terms of Service.

If we cancel your order after payment has been received, you will receive a full refund.

Refunds for Approved Cancellations

When a cancellation request is approved:

• A full refund will be issued.
• Refunds are processed within 7 business days.
• Refunds are sent to the original payment method whenever possible.

The time required for the refund to appear in your account depends on your bank or payment provider.

Examples