Return & Refund Policy

At Primewearnow, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or refund in accordance with this Return & Refund Policy.

This policy applies to all products sold on primewearnow.shop, including Women's T-Shirts, Women's Jackets, and Women's Skirts.

Summary

• Return requests are accepted within 60 calendar days after delivery.
• Approved refunds are processed within 7 business days after the returned item has been received and inspected.
• Return shipping is completely free for approved returns.
• A prepaid return shipping label will be sent to your email after your return request is approved.
• Simply download, print, and attach the label before shipping the package.
• No storage fees or restocking fees are charged.
• Refunds are issued to the original payment method whenever possible.

Return Eligibility

You may request a return within 60 calendar days from the date your order is delivered.

To qualify for a return, the item must:

• Be returned within the 60-day return period.
• Be in its original condition.
• Be clean and free from excessive wear, damage, stains, or odors.
• Include any original tags, accessories, and packaging when applicable.
• Not be intentionally altered after delivery.

Every returned item is inspected before a refund or exchange is approved.

Items That May Not Be Eligible for Return

A return request may be declined if:

• The item is returned after the 60-day return period.
• The item has been damaged through misuse or improper care.
• The product has been intentionally modified.
• Required components or accessories are missing.
• The returned item does not meet the eligibility requirements described in this policy.

How to Request a Return

To request a return:

• Email support@primewearnow.shop.
• Include:
  • Order number
  • Full name
  • Email address used for the purchase
  • Reason for the return
  • Photos (if the item is damaged, defective, or incorrect)

Our customer support team will review your request.

If your return is approved, we will send you:

• A Return Authorization
• A prepaid return shipping label
• Return instructions

Please do not send any item back before receiving return approval.

Return Shipping

For approved returns:

• Return shipping is free.
• A prepaid shipping label will be emailed to you.
• Download and print the label.
• Attach the label securely to your package.
• Drop the package off with the carrier indicated on the label.

No return shipping fee will be deducted from your refund for approved returns.

Return Address

Approved returns should be sent only to the following address:

Please do not send returns to this address until you have received return authorization and shipping instructions from our support team.

Refund Process

Once your returned package is received:

• We inspect the returned item.
• We verify that it meets the return requirements.
• We notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 7 business days.

Refunds are issued to the original payment method used during checkout whenever possible.

Depending on your bank or payment provider, additional processing time may be required before the refund appears in your account.

Refund Amount

Approved refunds generally include:

• The purchase price of the returned product.
• Applicable taxes paid during checkout, when required.

Because approved returns include free return shipping, no return shipping charge will be deducted from your refund.

Exchanges

If you receive:

• An incorrect item
• A damaged item
• A defective item

please contact us as soon as possible.

After reviewing your request, we may provide:

• A replacement
• An exchange (subject to product availability)
• A full or partial refund, when appropriate

Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, or incorrect, please contact support@primewearnow.shop as soon as possible.

To help us resolve the issue quickly, please include:

• Your order number
• Photos of the product
• Photos of the packaging
• A brief description of the issue

Each case is reviewed individually to determine the most appropriate resolution.

Refused, Unclaimed, or Unauthorized Returns

Returns may not be accepted if:

• They are sent without prior approval.
• They are sent to an address other than the approved return address.
• They do not meet the eligibility requirements described in this policy.

Unauthorized returns may experience delays or be returned to the sender.

Storage and Restocking Fees

Primewearnow does not charge:

• Storage fees
• Restocking fees
• Return handling fees for approved returns

Examples